Support
A question, a product afs doesn’t know, or a result that looks wrong? Write to us.
For a product, send its barcode and what looks wrong. From afs, Settings › Support › Contact support starts an email with your App User ID and the app version already in it.
Common questions
Cancel or change a subscription
Subscriptions are sold by Apple. Settings in afs shows your renewal date and opens Apple’s subscription screen, where you can cancel or change your plan. Deleting afs doesn’t cancel a subscription.
Refunds
Apple handles refunds, at reportaproblem.apple.com.
Delete your data
Settings › Delete my data clears your scans, goal and preferences from this iPhone. With a family account, Settings › Account › Delete account deletes the account and the scans you shared.
Health questions
afs is for information only and isn’t medical advice. Talk to your doctor or a registered dietitian before making changes for a health condition, an allergy or a pregnancy. afs doesn’t check allergens. Always read the allergen statement on the pack.